Frequently asked questions

Twelvia Lite gives you one short physical challenge per day, five to ten minutes long. You complete it, your streak grows, and a stone lights up on your progression map. There are no feeds, no tabs, and no social features. The map is the whole app.

Open the app and sign up with your email address and a password. Creating an account is free. There is no fee at sign-up and no payment method is requested at any point.

A short set of questions asked once, after sign-up. Your answers place you on one of five colour levels so the first challenges match your current condition. The last step asks what hour of the day you want your challenge to unlock.

No. Challenges are bodyweight movements designed for a small space at home.

The next calendar day, at the start hour you chose. You can change that hour at any time in Settings, and the unlock time moves with it.

No. One challenge per day is the point of the app. The next one stays locked until your start hour the following day.

Your streak resets, but nothing you have already earned is taken away. Your wellness score and the milestones you have claimed stay with you. When you come back, the reward calculation gives weight to returning, so a missed day is not a reason to quit.

Rep-based exercises are counted out loud so you can keep your eyes off the screen and your form steady. You can mute the voice from the button in the player.

Yes. A challenge you complete offline is saved on your device and uploaded the next time the app has a connection.

At every ten-day milestone you can claim a reward, from five points at day ten up to thirty points at day one hundred. The exact amount depends on how consistent and how efficient your sessions were, with a guaranteed minimum share.

No. Points cannot be bought. They are earned only by completing daily challenges, and the app contains no purchase of any kind. See the pricing page.

No. Wellness points have no cash value and cannot be redeemed, transferred or withdrawn. They exist only to move you up the five colour levels inside the app.

Five wellness levels you move through as your score rises. You start on the level your questionnaire answers place you on, and claimed points push you toward the next one.

Open Settings from the header on the map screen and use the reminder switch. The reminder fires at your chosen start hour and is scheduled locally on your device.

In Settings, pick a new hour. This changes both the reminder and the moment your next challenge unlocks.

Settings has a language selector for French and English. The app follows your device language by default.

Settings, at the bottom, has a sign-out action. Your progress stays on your account.

From inside the app, or by writing to us. The steps are on the account deletion page.

Your email address, your questionnaire answers, your progress, your preferred hour, and basic device information such as app version and platform. We do not sell personal data and the app carries no advertising trackers. Full details are in the privacy policy.

No. Twelvia Lite is a personal consumer app. There is no employer dashboard, no team view, and no leaderboard. Nobody else sees your progress.

Twelvia Lite offers general physical activity for healthy adults. It is not a medical device and gives no medical advice. Speak to a doctor before starting if you are pregnant, recovering from an injury, or managing a health condition. Stop any movement that causes pain.

The app is not directed at children under 13, and you should not create an account if you are under 13.